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This self learning course aims to enable citizens and institutions to carry out a Citizens Report Card (CRC). The CRC methodology involves collecting and using feedback on public services to help make improvements in service delivery. The 10 modules...

Public opinion research shows that corruption is among the top concerns of people and leaders around the world, and is now part of all national and international development dialogues. Empirical research has raised public awareness worldwide of the...

This volume provides advice on how to institutionalize performance-based accountability, especially in countries that lack good accountability systems. The volume describes how institutions of accountability may be strengthened to combat corruption...

Corruption was symptomatic of business and government interactions in Russia and other countries of the former Soviet Union before and during the economic transition of the 1990s. Corruption is difficult to quantify, but the perception of corruption...

The 2006 Global corruption report focuses on corruption and health. It includes expert reports on: the risks of corruption in different health care systems; the scale of the problem: from high-level corruption in Costa Rica to counterfeit medicines...

In order to improve governance and reduce corruption in public service delivery (like ghost workers for example...), micro-level data is required to understand the incentives and behaviour of public officials, service providers and clients in order...

+ la demande du président Konaré, une mission de la Banque mondiale a séjourné au Mali en 1999 dans le but d'évaluer le programme anti-corruption et de proposer les méthodes par lesquelles la Banque mondiale pourrait soutenir les efforts du...

This toolkit helps locate where the constraints are identifying the degree to which they arise from problems within the service-providing agencies, or from difficulties at other provincial or national levels. It diagnoses the nature of the...

As in all countries, corruption exists in Kosovo today. But, despite public opinion and discussions in the mass media that presume very high levels of public corruption, it does not appear to be a pervasive force in the governance process and does...

The Global corruption report is the first attempt by any organization to map the global fight against corruption. The 2003 edition focuses on the need for greater access to information in the struggle against corruption. It explores how civil society...