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  • Governance in education: raising performance

    The impacts of education investments in developing and transition countries are typically measured by inputs and outputs. Missing from the education agenda are measures of performance that reflect whether education systems are meeting their...

    Lewis, Maureen, Pettersson, Gunilla Gelander

    Washington, D.C., World Bank, 2009

  • Measuring change and results in voice and accountability work

    Citizens' capacity to express and exercise their views is a vital part of poverty reduction. States that can be held accountable for their actions are more likely to respond to the different needs and demands of the public. Citizen voice and...

    Holland, Jeremy, Thirkell, Allyson, Trepanier, Emmanuel, Earle, Lucy

    London, DFID, 2009

  • Making government anti-corruption hotlines effective

    Anti-corruption hotlines provide a key channel for governments to receive complaints from individuals who have come into contact with or been victims of corruption. Increasingly, hotlines are being valued as a channel for citizen redress and as a...

    Transparency International

    Berlin, Transparency International, 2009

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