Making government anti-corruption hotlines effective

Auteur(s) : Transparency International

Organisation : Transparency International

Editeur : Berlin, Transparency International, 2009

Pages :

8 p.

Collection : Working paper, 07/2009

Notes :

Incl. bibl.

Anti-corruption hotlines provide a key channel for governments to receive complaints from individuals who have come into contact with or been victims of corruption. Increasingly, hotlines are being valued as a channel for citizen redress and as a barometer of the success of government anti-corruption efforts. They provide for broad feedback to governments from civil society on how well policies and institutions are working, where breakdowns occur and where responses are needed. As a service, hotlines are similar to community audits and legal advice centres in offering a means to cross-check whether campaign pledges and government promises are producing results. Yet their success in combating corruption is dependent on a number of operational, administrative, institutional and political factors - each of which this paper will attempt to address by drawing on examples from Azerbaijan, Czech Republic, Kenya and Moldova.

  • Stratégies de lutte contre la corruption, Cadre juridique, Société civile, Corruption, Outils diagnostiques / Enquêtes, Audit, Gestion de l'éducation, Administration centrale
  • Afrique, Europe
    Azerbaïdjan, République tchèque, Kenya, Moldova R