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1-10 of 17 results

  • Survey tools for assessing performance in service delivery

    This chapter explains how micro surveys can be used to measure performance in service delivery. It introduces two new survey tools - the public expenditure tracking survey and the quantitative service delivery survey-and summarizes why, where, and...

    Dehn, Jan, Reinikka, Ritva, Svensson, Jakob

    Washington D.C., World Bank, 2003

  • Newspaper

    Indians pay a whopping Rs 26,728 cr as bribes: Study

    India

    Press

    - Hindustan Times

    A survey undertaken by Transparency International revealed that the education sector is heavily affected by corruption, being at least the third most corrupt public service. It is proposed that citizens' charters be prepared for improving public servants' accountability.

  • Corruption in Slovakia: results of diagnostic surveys

    This report presents the finding of a diagnostic study of corruption in Slovakia prepared at the request of the Government of the Slovak Republic by the World Bank and USAID. For the study, the survey research firm "Focus" was selected in a tender to...

    Anderson, James

    Washington D.C., World Bank, 2002

  • New mechanisms for public accountability: the Indian experience

    This paper summarizes some of the recent initiatives to enhance public accountability in India. These are divided into two categories: initiatives from the government and those that emanated primarily from civil society. Notable among the government...

    Paul, Samuel

    Bangalore, Public Affairs Centre, 2002

  • Assessment of corruption in Samara Oblast: results of a public opinion survey

    Public sector corruption, commonly understood as the misuse of public office for private gain, exists throughout the world and is widespread in many places. Corruption has been shown to be very costly to economic growth and inhibits the development...

    Management Systems International (USA),

    Washington, MSI, 2002

  • The Global corruption report 2001

    The 2001 Global corruption report concentrates on events in the period July 2000 to June 2001. It is based on Transparency International's definition of corruption as the misuse of entrusted power for private gain. This includes both public and...

    Transparency International

    Berlin, Transparency International (TI), 2001

  • The Role of citizen engagement in civil society

    There is a growing belief that the success of almost all the approaches of citizen participation depends on how well citizens and users of services are informed about their government's performance. This article presents the experience developed in...

    Zakharchenko, Olga, Holdar, Gina

    Kiev, International Centre for Policy Studies, 2001

  • Reducing corruption at the local level

    Corruption ranks, together with effective democratic representation, as the most important problem facing local governments. The challenge facing local governments is to develop innovative ways of building effective, accountable, and transparent...

    Gonzalez de Asis, Maria

    Washington, World Bank, 2000

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