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With many students forced to trade in-person lectures for online learning during the pandemic and the rising cases of academic misconduct, students, as well as professors, are concerned about the software being used to assess them. The vice-president of the University of Alberta Students’ Union (UMSU) says black students have had problems where the application doesn't recognize their faces. Other students with disabilities reported that they rely on specific screen-reader software that is incompatible with remote proctoring software. Although professors recognize that some courses may require e-proctored exams, they want them to be implemented correctly.

As schools and universities move to online instruction, the new software Turnitin Originality is designed to support academic integrity by providing tools to students to self-check and correct themselves, and for professors to identify potential misconduct so that they can intervene. When reviewing submissions, Turnitin Originality checks whether the work is similar to other known text, or if there are indications that it was not written by the student. This data will facilitate conversations between instructors and students about how to discover and express their authentic voice.