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This booklet introduces the reader to the tools of functional analysis - management audit - applicable to the organisational specificies of national education ministries. The audit is a critical analysis, aimed at identifying what works, and what...

Corruption, particularly political or "grand corruption", distorts the entire decision-making process connected with public investment projects. The degree of distorsions is higher with weaker auditing institutions. The evidence presented shows that...

Corruption is problematic when policies encourage it and institutional controls are weak. Diagnosing corruption, and understanding its causes and consequences, allows countries to overcome their policy and institutional weaknesses and implement...

This report presents the main findings of Latvia's diagnostic corruption surveys. As this report is based on survey evidence, it focuses primarily on lower level of corruption in the public sector. The survey evidence suggests that corruption in...

This paper focuses on the use of survey instruments, in particular, Service Delivery Surveys (SDS) as an important monitoring mechanism of state performance. The SDS aims at increasing both the accountability and result orientation of the civil...

This report was prepared by the World Bank (Warsaw Office) in response to a request from the Government of Poland to help identify the areas in which the most serious corruption problems are found and those in which measures to reduce corruption are...

This paper outlines the basis and set of tool required to advance anti-corruption reform. Economic and social progress, the rule of law under good governance, democratic values, and strong civil society are discussed as some of the basic...

Increasing awareness of the importance of governance has been accompanied by an increase in the number of commercial firms and nongovernmental organizations (NGOs) producing broad indicators of the quality of governance and public institutions. First...

The 1999 Business Environment and Enterprise Performance Survey (BEEPS) assesses in detail the various dimensions of governance from the perspective of about 3000 firms in 20 countries. After introducing the survey framework and measurement approach...

At the request of the Royal Government of Cambodia, The World Bank supervised diagnostic surveys of public officials, citizens and enterprises in Cambodia in November and December 1999. The study shows that citizens, enterprises and households are...