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This chapter explains how micro surveys can be used to measure performance in service delivery. It introduces two new survey tools - the public expenditure tracking survey and the quantitative service delivery survey-and summarizes why, where, and...

This paper demonstrates that with appropriate survey methods and interview techniques, it is possible to collect quantitative micro-level data on corruption. Public expenditure tracking surveys, service provider surveys, and enterprise surveys are...

This report presents the finding of a diagnostic study of corruption in Slovakia prepared at the request of the Government of the Slovak Republic by the World Bank and USAID. For the study, the survey research firm "Focus" was selected in a tender to...

This paper describes and analyses the results of an innovative survey tool to gauge the extent to which public resources actually filter down to the intended end-user. It focuses on one of the key public programs in education in Uganda, a per student...

This paper summarizes some of the recent initiatives to enhance public accountability in India. These are divided into two categories: initiatives from the government and those that emanated primarily from civil society. Notable among the government...

Using panel data from a unique survey of public primary schools in Uganda, Reinikka and Svensson assess the degree of leakage of public funds in education. The survey data reveal that on average, during the period 1991-95, schools received only 13...

The 2001 Global corruption report concentrates on events in the period July 2000 to June 2001. It is based on Transparency International's definition of corruption as the misuse of entrusted power for private gain. This includes both public and...

In this chapter, Reinikka demonstrates that increasing public access to information has reduced inefficiency and corruption in Uganda. The survey from which her conclusions are drawn shows that budget allocations matter little when institutions are...

This report summarizes the responses of Bangladeshi Class I (highest level) public sector officials to a survey seeking opinions on a number of civil service issues, from personnel management practices to rewards and disciplinary actions, and from...