Towards effective and inclusive grievance redress mechanisms in education

A grievance redress mechanism is an institutionalised process designed to enable citizens to complain and achieve redress for services they should rightfully receive. GRMs have become increasingly widespread in national programs and international development projects over the last two decades. The promise is that GRMs can improve overall governance by providing feedback and incentives for more transparent and accountable public services (Pfeil and Agarwal 2021), with particular benefits for marginalised groups.

The Anticorruption Commitment Creator: 4 steps to generating OGP open data commitments to combat corruption

This document has been developed as part of the OGP Multi-Donor Trust Fund
(MDTF) program on Advancing OGP’s Thematic Priorities, which aims to increase
the proportion of countries with new potentially transformative commitments.
Specifically, the consortium created between Global Integrity, Open Data Charter,
ILDA (Iniciativa Latinoamericana de Datos Abiertos), AODN (African Open Data
Network), and OD4D (Open Data for Development Network) has collaborated with
target countries in Latin-America and Africa to foster sustainable initiatives to